1. How much does it cost to place an order?
The program is free and available to minor hockey teams across Canada while quantities last.
2. When will I receive my order? How long does shipment take?
No Rush Orders. Orders will begin being shipped in October 2022 as received and will take approximately 8-10 weeks.
3. Previously I had to go through an Esso™ retailer to order and receive the medals. Do I need to do that again?
No, your registration must be submitted via the online registration process and your medals will be shipped directly to the address you provide in your registration. However, we encourage you to invite your local retailer to your medals ceremony to present the medals to your team.
4. How are the kits shipped?
They are packaged as individual team kits and delivered via Courier to the address provided during registration.
5. Can I receive more than one set of medals for my team?
No. Each team may receive one set of medals and eighteen certificates.
6. Can I submit a request for my entire association on one form?
Yes. Please specify the # of teams during the 'registration process'. Please be advised that the programs runs on a "while quantities last" basis.
7. Can I request three of the same medal?
No. The medals come in sets of three for Most Dedicated, Most Improved and Most Sportsmanlike.
8. What does a standard kit consist of?
One set of 3 Medals, 70 Achievement Helmet Stickers, one set of 18 autographed Certificates and 20 Fuel Discount Cards per team.
9. Can Esso™ Medals of Achievement be used for awards at tournaments?
No. The Medals of Achievement are designed to recognize the achievement of players on your team during the season.
10. My order hasn't arrived. Can you track it or tell me if my request has been received?
Please allow 8-10 weeks for delivery. If it has been more than 8 weeks since you placed your order, please email our national coordinator at email@example.com and include the first and last name of the person who submitted the order, along with the name of the associate team. Please note that orders are no longer accepted after March 31st, 2023.
11. How do I use the Fuel Discount Cards?
The Fuel Discount Cards can be redeemed at any Esso™ or Mobil™ gas station. They are to be redeemed when paying for fuel. The value of this card is 5 cents per litre and for every litre redeemed an additional 1 cent will be donated to the Hockey Canada Foundation – with up to a maximum of 100 litres of fuel or until expiry on September 30, 2023, whichever occurs first. Make sure to hand out the Fuel Discount Cards as soon as you receive them to maximize their use. There are lots of opportunities to fuel the future of hockey all season long.
Still have questions? Please email firstname.lastname@example.org